When you're about to leave a medical practice, you must notify patients that you're no longer working at the practice. While you should send a letter to those patients with primary responsibility, you should also send a notice to those who are not your primary responsibility. Notifying patients through regular mail or certified mail is sufficient. Other options include posting a sign in the office lobby or handing out patient information booklets. The letter should state that the patient can request a copy of their medical records from the new practice.
When you're leaving a medical practice, it is important to let patients know that your departure will cause some inconvenience. A letter to patients should explain the reason for the departure, and include any information about the practice's location. It should also state that patients may choose another health care provider if they prefer. It is unethical to deny information about a new practice location, whether it's the licensee's own, or part of a practice group. The letter should also let patients know more how to contact the physician or medical practice that will be replacing the licensee's office, or how to get copies of their medical records.
The letter should state why the physician is leaving the practice, including a stated objective, such as relocating closer to family. The letter should be as professional and sensitive as possible, as it's an announcement. It should also inform patients that another physician is available in the same city or area. Patients should also know that the physician is available to accept new patients in his or her hometown. This way, patients can be assured that they will continue to receive quality care.
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